Legal Information

Privacy Policy

At SBS Taxi, we value your privacy and are committed to protecting your personal information.

Your Privacy Matters

This Privacy Policy explains how we collect, use, store, and protect your data when you use our taxi booking services, website, or mobile application.

SBS Taxi

How We Protect Your Information

We are committed to handling your information responsibly and maintaining appropriate safeguards for your privacy.

Information We Collect

  • Full Name
  • Mobile Number
  • Email Address
  • Pickup & Drop Locations
  • GPS/Location Data (with your permission)
  • Booking History
  • Payment Information (processed securely through payment partners)
  • Device and browser information

How We Use Your Information

  • Confirm and manage taxi bookings
  • Assign drivers and vehicles
  • Process payments
  • Send booking confirmations and trip updates
  • Provide customer support
  • Improve our services and user experience
  • Meet legal and regulatory requirements

Information Sharing

  • Assigned drivers for trip completion
  • Payment gateway providers
  • Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

Data Security

  • We use appropriate technical and administrative security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Location Information

  • Detect your pickup location
  • Improve route navigation
  • Provide accurate ride tracking

You may disable location permissions, but some features may not function properly.

Cookies

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic

You can manage or disable cookies through your browser settings.

Data Retention

  • We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Withdraw consent where applicable

Children's Privacy

  • Our services are not intended for children under the age of 18 without the supervision of a parent or legal guardian.

Changes to this Privacy Policy

  • SBS Taxi may update this Privacy Policy from time to time. The latest version will always be available through our official communication channels.
Contact

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact SBS Taxi.

Your Privacy Matters

By using SBS Taxi services, you acknowledge that you have read and agree to this Privacy Policy.

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